Is it possible to do a pre-check-in?
Yes. After making the reservation, we will send you an email with instructions of how to proceed with the pre-check-in 7 days before your stay and also 3 days before. You can fill in your details and avoid wasting time when you arrive at the hotel.
Are there any smoking areas in the hotel?
Smoking is only allowed in balconies or terraces (smoking areas).
Does the hotel have its own parking?
Yes. The hotel has free parking for guests (not supervised).
Is it possible to book the car park in advance to guarantee it?
No need; the hotel has a very large car park, free of charge for guests.
Can I leave my luggage in the hotel before check-in and after check-out?
Yes. Our hotel have a room for storing luggage before check-in and after check-out.
Do rates include pool access?
Yes. Pool access is free for guests.
What is the SPA and pool schedule?
Pool opening hours: 10h-19h (April to September).
Are pets allowed in the hotel?
No, pets aren’t permitted.
Does the hotel have meeting rooms?
Yes. The hotel provides 10 meeting rooms with a capacity up to 10 to 280 people.
Does the hotel have wedding services?
Yes. The hotel can provide wedding banquet and other celebrations.
Is there any lift?
Yes. Tryp Porto Expo has 2 lifts for guests.
Are there any chargers for electric cars?
Yes. Tryp Porto Expo has 2 chargers for eletric cars.
Is there any Wi-fi service in the hotel (including rooms)?
Yes. The hotel has free wi-fi.
Does the hotel have lobby and public spaces ?
Yes. The hotel has lobby, bar, restaurant, gym and outdoor pool.
Does the hotel have laundry and ironing service?
Yes. Laundry service is available in normal and express service.
Which activities can be booked in the reception?
In the reception is possible to book: Tourist bus tour in Oporto / Cruises in Douro river / Visit to the cellars of Porto wine / Visit to the sealife theme park / Please contact the hotel’s reception for more information.
How does lost property work?
Items left in the hotel rooms are registered and kept for a period of 6 months after the guest’s departure.
I would like to be notified via email about promotions and special offers, what should I do?
You must give your consent for the hotel to store your personal data (name and email address) so that we can send you offers and promotions.
Does the hotel have a loyalty programme?
Yes, the Wyndham Rewards Programme. You will find information about the programme at this link: https://www.wyndhamhotels.com/wyndham-rewards.
Where can I find information about other hotels in the group?
You can find information about more hotels of the Hoti Hoteis brand here: https://www.hotihoteis.com/hotel-portfolio/.